Websites
How to Post a Blog Post
Last Updated: February 7, 2023Step 1: Log In Log in to the back end of your site using the login link sent to you by TitleTap. It is usually a link with your url/login/, like this: https://yoursite.com/login/ Enter your user name/email address and your password, then click “Log In” – if you have forgotten your password, you can click...
How to Add a Video to your Website
Last Updated: January 12, 2023Directions on how to add video to your SiteTap Website: Add a Video to your SiteTap Website If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Adding and Editing Images On Your Website
Last Updated: January 12, 2023Here is a video to help you add and edit images to your SiteTap Website: Adding and Editing Images to Your SiteTap Website If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How to Add a Map to your Website
Last Updated: January 12, 2023Follow the link below for a video tutorial on how to add a map to your SiteTap website. How to Add a Map to your SiteTap Website If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Website Dashboard Overview
Last Updated: January 12, 2023Please follow the link below for a brief overview of your SiteTap dashboard: SiteTap Dashboard Overview Video If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Add an Image to your Website
Last Updated: January 12, 2023Instructions on how to add an image to your SiteTap Website: If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE. If you need further assistance or have questions on any of the information presented here, please feel free...
What can I customize on my website?
Last Updated: January 12, 2023Common customizations you can opt-for: Logo Colors Images you provide Motto or tagline about your brand Minor homepage customization (remove a content block, for example) Minor site-wide customization (Remove sidebar, reorder sidebar content, custom links or info in the sidebar, custom footer content, etc) Menu customization (order, titles, and number of items in the...
How do I add my Employees or Staff to my Website?
Last Updated: January 12, 2023Every SiteTap website comes with a free add-on called “Staff” located in the side menu in your website backend. Below are some examples of what this looks like along with how to add Staff to your website. How to add Staff? Step 1) In your backend, click “Staff” in the left menu. Step 2) Click...
Basic Page Editing on your Website
Last Updated: January 12, 2023Basic Page Editing If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How to Sign-in to Your Website
Last Updated: January 12, 2023Please follow the link below to a short video explaining the steps to Sign-In to your TitleTap Website: If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Accessing the Page you Want to Edit
Last Updated: May 4, 2021In order to edit a page, you’ll need to access the backend of WordPress. Steps below: Want a quick video tutorial instead? Watch below for a less-than-two-minute step-by-step how to: Step 1: Navigate to your site and input /wp-admin at the end of the URL, as displayed here: Step 2: Login using the WordPress...
Add or Edit Website Testimonials
Last Updated: May 2, 2021Sign into your website then follow the instructions below to add or edit testimonials: Click Testimonials on the left side menu. Click Add New. Add the information for the new testimonial. Please see the below video for editing existing testimonials: If you need further assistance or have questions on any of the information presented here,...
Publishing VideoTap Library as Blog Posts to Improve SEO
Last Updated: May 2, 2021Use Pre-Written Blog Posts Branded Videos to Attract Clients Our blog & video stack gives you many more opportunities to answer common questions your prospects asks in Google, YouTube, Email and in Social Media. Did you know that prospects find your website by Googling questions about the services you provide, not by searching for your...
Launch Process for Your New Website
Last Updated: December 8, 2020We have built your website, we have made all the finishing touches, and you have reviewed and approved the design. Now what? Well, now we begin the testing process, and get this brand new site live! Wondering how that happens? Well, here is the behind the scenes process that happens to get your site ready...
How to Add A Menu to Your Website
Last Updated: December 3, 2020See the video below to learn how to add a menu to your SiteTap website: If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Undo Unwanted Website Changes
Last Updated: December 3, 2020Sometimes we accidentally make changes that we didn’t want. Use this video to learn how to undo those changes easily. If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How to Add Links in WordPress Posts
Last Updated: December 3, 2020To create a link, you need to click on the Link button. It will bring up a popup window, in the URL field, you will enter the actual hyperlink, and in the link text field, you will add the text that will be linked. You also have the option to check the box next...
How to use my TitleTap Chatbot
Last Updated: December 3, 2020After people engage with it, you’ll receive an email with a copy of the transcript. If you recall from the script, the first questions we ask are the person’s name and email. In order to have the best results, it is important that you or a team member follow-up pretty quickly with any qualified leads...
Security Resources
Last Updated: December 3, 2020Other Bulletins: Real Estate Professionals Are A Target How Scammers Hack Into Your Transactions How to Protect Your Clients From Hackers Security Warning If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Why didn’t I receive my attachment from my web form?
Last Updated: December 3, 2020There are several reasons you might not receive attachments from web forms. Fortunately, we have tried to eliminate most of the potential problems. However, there are a few problems outside of our control: Email Providers – Many email providers only allow 10MB attachments whereas others allow up to 25MB.This creates a problem because if you...
Resolve Terminal Server Issues
Last Updated: December 3, 2020Some customers using Windows Terminal Servers experience issues accessing Websites on our platform due to compatibility. We have had success by disabling/enabling: Internet Explorer > tools > compatibility view settings > Display Intranet Sites in Compatibility View If you need further assistance or have questions on any of the information presented here, please feel free...
I’m not seeing the changes that were supposedly made to my website
Last Updated: December 3, 2020The Internet can be complex. Usually, if your changes are not being seen, it is due to one of the following reasons: Your browser is cached – To try and fix it, go to your website in a browser then hold the shift key on your keyboard while clicking the “refresh” button in your web...
I can’t Login to My Website/I Forgot My Password
Last Updated: December 3, 2020If you have forgotten or lost your password, don’t worry you can still get access to your website. Go to your website admin sign-in page, usually http://[www.yourwebsite.com]/wp-admin/ Click “Forgot My Password” and follow the prompts If you still cannot log in to your website, contact us HERE. If you need further assistance or have questions...
Editing with Divi
Last Updated: December 3, 2020If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Adding an Event to the Calendar
Last Updated: December 3, 2020Use the following steps to to add an event to the calendar: Login to the back end of your website to access the website Dashboard. Using “/login” at the end of your URL will bring you to your website’s login screen. Ex. www.mywebsite.com/login Your URL for signing in can also be found in your email...
What counts as an included change in my monthly hosting plan?
Last Updated: December 3, 2020Essentially, any minor change (one that does not require any custom/large design change or custom content writing) can be included in your monthly subscription. It can range from minor text, contact, or personnel changes, to adding/removing a page or updating/adding a blog that you have pre-written. Common examples of changes that are included in your...
I’m still seeing my old website
Last Updated: December 3, 2020Below are the 3 most common causes that you may still be seeing your old website after launching: 1. Browser Cache: The old website is likely cached in your web browser and is common with any DNS changes, you will need to do a “hard refresh” of your browser to force it to load the...
How to import VideoTap videos into WordPress? / Videos are missing embed tags when imported. Where’d they go?
Last Updated: December 3, 20201) To import in WordPress, they’ll need one of the following plugins which translate the video URLs into embed codes with the JSON meta information per the spec here: http://oembed.com/ Plug-ins: https://wordpress.org/plugins/wistia-wordpress-oembed-plugin/ (tested) https://wordpress.org/plugins/oembed-provider/ (untested but should still work) If you need further assistance or have questions on any of the information presented here, please...
How to WordPress Websites: Posts and Embeds
Last Updated: December 3, 2020If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How to WordPress Websites: Import Posts
Last Updated: December 3, 2020If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How to Create ActiveRain Blog Posts
Last Updated: December 3, 2020If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Video Embeds on E-Agents Website Pages
Last Updated: December 3, 2020Here is a quick video showing how to embed a video on E-Agents website pages: If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How one title agent went from 0 to page 1 of Google in 30 days
Last Updated: December 3, 2020Watch the Video If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How To Get The Most From TitleTap – WEBINAR
Last Updated: December 2, 2020If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Download: Features and Benefits Flyer For Your New Website
Last Updated: December 2, 2020Click here to download the customizable features and benefits flyer for your new website. If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How to Create Pop Up Web Embeds
Last Updated: December 2, 2020If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How to Embed Videos on Web Pages
Last Updated: December 2, 2020If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
Just Launched, Now What?
Last Updated: December 2, 2020If you need further assistance or have questions on any of the information presented here, please feel free to reach out to our Customer Success Team HERE.
How to embed podcasts or audio to your website?
Last Updated: December 2, 2020We recommend a plug-in called Embedly to embed the audio in the pages and posts on your site. However, you should not host the audio on your TitleTap site. Media like audio and video are better hosted on platforms that are optimized for it such as YouTube or SoundCloud. This will result in faster load...